Terms & Conditions

Prices:

Every effort is made to maintain the price’s for our products as indicated on this website. We promise to give you the best value for money for a quality product and service. As well as ordering online through this web site you can order by telephone, Fax or mail, for your own protection it is not advisable to include credit card information in any e-mail correspondence. When ordering online, all credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. The prices listed are exclusive of VAT (20%) which is added at the final stage of checking out.

note: To cover our merchant banking costs we have had to introduce an additional small charge for card transtions: £1.00 will be added to your order if you are ordering with a visa or debit card, and business cards will be charged at £2.75.

Specifications:

When ordering online, you have to specifiy the Sheen and Quantity of products, when ordering by other means, however, please note that all goods are supplied to a colour or gloss standard. This must be checked upon application as no responsibility can be accepted for discrepancies arising after use.

Returns:

No goods are supplied on a sale or returns basis and any products manufactured to your specification cannot be returned under any circumstances. For situations where a return has been arranged a handling charge will be incurred.

Payment:

All Accounts are strictly 30 days from the date of the invoice. Failure to comply with these terms may result in your account being placed on hold. The Goods supplies to you or your company remain our property until paid for in full.

Carriage:

Instead of delivery charges we are now just adding a handling charge of £12.50 to each order (which is added automatically when ordering online). If the total cost of delivery actually exceeds that we may contact you before processing the order to confirm the revised delivery cost. Applies to UK mainland only. Overseas orders are subject to delivery at cost depending on location.

Privacy Policy:

Your privacy is important and we are committed to protecting your personal data, such as your name, address, email address, telephone number, or any other personal information that may be supplied by you. If you place an order for a product or service we may need to contact you for additional information. Unless compelled by applicable law we will not provide this information to a third party without your permission, except as necessary to process your order and fulfill your requests.

Data Protection Act:

We are required to inform you that we may record your name; address; email address and telephone number on our computer database. Your payment information is sent securely and encrypted to us and deleted permanently immediately after processing your order. We will not disclose any customer details to other third parties without prior permission.